FAQ

Got a question in mind? Well, we might just have an answer for you! Here is a list of some Frequently Asked Questions to get us started. 
 
Can’t find your question in the list? Please send it to us by filling up our Contact Us form or sending us a message through our Facebook Page.

 
  • How much paint do I need to paint my room?

    To help you estimate and budget the amount of paint needed for your painting project, we recommend using our BOYSEN® Paint Calculator. The BOYSEN® Paint Calculator helps you find the closest estimate by considering various factors including the type of surface to be painted, type of painting project and type of paint product to be used.
     

  • What paint should I use for my painting project?

    In selecting what paint to use, you may use our BOYSEN® Choose Your Paint or BOYSEN® Interactive Product Usage.

    The main difference between the two is that BOYSEN® Choose Your Paint gives you a list of paint product candidates considering various factors including but is not limited to, type of surface to be painted, interior or exterior and painting or repainting. On the other hand, BOYSEN® Interactive Product Usage gives you a list of paint product candidates depending on which part of your house is to be painted. Please feel free to use whichever tool fits you best!

  • What color would look good for my room?

    The color of your room has the power to affect your mood and even the activities that you do in it. To help you explore possible color combinations that would fit your taste and style, we recommend using our BOYSEN® Mix-&-Match.

    Mix-&-Match is an interactive tool that lets you play around with various colors available and the look that you can create by combining different shades. With the different settings available, it will help you imagine and picture the possible outcomes of your project. 

  • I found a color that I like from a magazine, how can I get the BOYSEN® paint color equivalent of it? And where can I have it mixed?

    With such a colorful world, it’s not surprising that you were able to find inspiration just around the corner. Whether it’s from a magazine or an ordinary object, you can get the closest BOYSEN® paint color equivalent by using our Color Capture feature in the BOYSEN® app or bringing a sample to our BOYSEN® Mix-&-Match™ Stations, where a batch of your selected color will be mixed.

  • Where can I buy your products?

    To help you find the depot or hardware store nearest to you, please fill up our Locate a Dealer Form.

  • How much is a gallon of BOYSEN® Paint?

    Prices of BOYSEN® Paints vary depending on the product. However, in general, you may find our products in various hardware stores or depots where they are almost uniformly-priced. If you like, we would be glad to assist you in finding a depot or hardware store nearest to you, just fill up our Locate a Dealer Form.

  • Can you help me find a painting contractor?

    Please fill up our Find a Contractor Form and we will do our best to find you a painting contractor that would match your painting requirements. 

  • What paint should I use for my kitchen walls?

    There is no specific paint exclusively for kitchens, however, we do recommend using Virtuoso™ Silk Touch™ because of its Teflon® surface protector or BOYSEN® Healthy Home because of its antibacterial protection technology.

  • Does BOYSEN® have odorless interior paint?

    Most of our interior paints have a low-odor feature. However, for odor-less paint, we recommend using Virtuoso™ Silk Touch™ or BOYSEN® Healthy Home.

  • For BOYSEN® Plexibond™, how many kilos of cement do we need to use?

    We recommend adding 6.5 to 7.5 kilos of cement per gallon of BOYSEN® Plexibond™. For other technical inquiries, you may reach us by sending us a message at technical@boysen.com.ph

  • Is there a proper order when painting interiors or a room?

    When painting a room, it is recommended to start with the ceiling. Followed by walls, trims and fixtures. And finally, the floor as needed.

  • Is there a proper order when painting exteriors?

    Similar to painting interiors, when painting a structure’s façade, it is recommended to start at the highest point. Paint each side, one at a time. Finish off by painting the trim.
     

  • How long does it take for paint to dry in between coats?

    The amount of time it takes for paint to dry would depend on a number of external factors such as room temperature and weather. In general, it can be said that it is dry set-to-touch within 1 to 2 hours for water-based paints and 8 to 10 hours for Enamel and Alkyd-based paints. However, coatings fully cure in seven (7) days regardless of type.

  • How often should I repaint?

    The frequency of repainting would depend on a number of factors, including but is not limited to the status of the existing paint, the activities being done in the area and the like. However, on average, a typical paint job would last at least 5 years. 

  • Does BOYSEN® have an app?

    Yes, we do! Check out the BOYSEN® app for iPhones and Android OS phones.

 
  • Is it okay to apply solvent-based paint over water-based paint?

    In general, it is not okay to do so. Because of paint incompatibility, the solvent-based paint will cause the water-based paint to wrinkle.

  • Is it okay to apply water-based paint over solvent-based paint?

    In general, it is okay to do so.

  • Why do lap marks appear after the paint has dried?

    Roller or brush marks are often caused by wrong termination techniques and/or paint dilution. You may minimize the occurrence of this problem, make sure to use a “W’ or “M” pattern when roller painting. This will help spread the paint, thereby creating an even film. Otherwise, you may opt to seek professional help. We would be glad to find you a contractor that would match your painting requireiments. Just fill up our Find a Contractor form. 

  • What do I do about mildew on areas that I want to paint?

    Treat mildew growth with disinfectants or a 1:3 solution of laundry bleach to water, respectively. Let stay for twenty-four (24) hours then wash off residue with water. Allow all cleaned surfaces to dry before painting. To learn more about Surface Preparation, please read our Painting Tips article.

  • What products can I use to fix the cracks on my concrete wall?

    Putty small cracks with BOYSEN®Acrytex™ Cast #1711 for exterior and BOYSEN® Masonry Putty #7311 for interior. Apply corrective civil works for larger cracks. To learn more about Surface Preparation, please read our Painting Tips article.

  • There is a chalky layer on the surface of the area I want to paint, what can I do to resolve this issue?

    For chalking old paint, cover all areas with one (1) layer of BOYSEN®  Chalk Blocker™ #7304. Let dry for two (2) hours before applying the topcoat. To learn more about Surface Preparation, please read our Painting Tips article.

  • What do I do with leftover paint?

    If you have leftover paint or chemicals, they should never be dumped into drains or open bodies of water. You may opt to store them for future use or donate them to charity. 

 
  • How can I be a supplier of raw materials for BOYSEN® Paints?

    For supplier related/business transactions, you may coordinate with us by sending us your proposal, with background about your company, and contact details at inquiry@boysen.com.ph.

  • How can I be a dealer/distributor of BOYSEN® Paints?

    For dealer/distributor related/business transactions, you may coordinate with us by sending us your complete name, address, contact details and request at inquiry@boysen.com.ph.

  • I have a hardware store, how can I find a distributor who can provide me with a supply of BOYSEN® Paints?

    For dealer/distributor related/business transactions, you may coordinate with us by sending us your complete name, name of hardware store, address, contact details and request at inquiry@boysen.com.ph.

  • I have a hardware store, how can I request for a store signage?

    For store signage, requests are often coursed through distributors. Being so, we recommend coordinating with your selected distributor regarding this request and in turn, they would be the one to coordinate and follow-up with our office.   

  • I am a painting contractor, how can I become a BOYSEN® Paint Accredited Contractor?

    Accreditation is given to painting contractors on a per project basis. You may opt to contact our Technical Service Department directly thru technical@boysen.com.ph for more details.

  • I am a painter, how can I become a member of the BOYSEN®’s Painters Pool Program?

    To become a member of the BOYSEN®’s Painters Pool Program, please send us your complete name, address, contact details and request through technical@boysen.com.ph or through our Facebook Page.

    You may also visit our Technical Service and Project Management Department at 269 D. Tuazon Street, Barangay Manresa, Quezon City. You may also contact us through phone by calling (+63-2) 366-3962 / (+63-2) 363-9738 / (+63-2) 330-9662 / (+63-2) 367-8880 or by sending us a text message at 0918-913-6000.

  • I am currently a member of the BOYSEN®’s Painters Pool Program, what are the different ways that I can do my reporting?

    Reporting of painting projects can be done by visiting our Technical Service and Project Management Department at 269 D. Tuazon Street, Barangay Manresa, Quezon City.

    You may also do it through phone by calling (+63-2) 366-3962 / (+63-2) 363-9738 / (+63-2) 330-9662 / (+63-2) 367-8880. You may also send us a text message at 0918-913-6000 or an e-mail at technical@boysen.com.ph.

  • Does BOYSEN® conduct painting seminars and how can I attend?

    Yes, we do conduct painting seminars. To be included in our list of attendees, please send us your complete name, address, contact details and request through technical@boysen.com.ph or through our Facebook Page.

By clicking "I Accept", you explicitly and unequivocally consent to the collection, processing and storage of your personal data and the use of cookies by Pacific Paint (Boysen) Philippines, Inc. for the purposes described in the Privacy Policy. Please make sure that you have fully read and comprehend the terms in our Privacy Policy before giving your consent and by continuing to browse our site.